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Your details are recorded for the exclusive use of Juan Pedro
Domecq S.L. You may register to receive information on our new products, or when
required at the time of making your purchase of any of our products or services.
At, Juan Pedro Domecq S.L. we guarantee that all our users’ data are covered by
our Privacy Commitment, in accordance with the principles of Organic Law
15/1999, of 13th December, Personal Data Protection Act (LOTDAT).
When you decide to create an account in our website, you authorize us to use your personal information for contacting you in case of special offers or other kind of promotions.
Pursuant to article 30.4 of said Act, any user of jamonesdomecq.com has the
right to oppose, upon request and without cost, the treatment of his or her
data, in which case they will be removed from the database and all their
information cancelled, by simple request. To exercise these rights, simply send
an e-mail to:
info@jamonesdomecq.com
The personal data you provide will be
incorporated in a file to process your orders and shipments and inform you on
offers and new products from Jamones Domecq, all of this carried out by
qualified personnel within our company.
Should you wish to cancel or modify your data held in our
files, please send us an e-mail to:
info@jamonesdomecq.com
We are committed to giving you total satisfaction and with
this in mind we are at your entire disposal on our clients’ support line: 34 91
296 15 80, which you may call during office hours, that is 10:00 to 14:00
and 16:00 to 19:00, Monday to Friday.
Should you prefer to contact us via internet, you can do so at:
info@jamonesdomecq.com
Any order may be returned within a
period of 7 days as from their delivery, but please bear in mind that the
product must be returned in perfect condition and in its original packing. As
soon as we receive it in our warehouse we will reimburse you the full amount by
way of a personalised bank draft or bank transfer.
In the case of faulty or mistaken
product delivery by our shop, shipping costs shall be to the account of
jamonesdomecq.com.
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